Safety, Warranty, Returns and Shipping

Safety

We have designed these packs to be used in a wide range of environments; we cannot possibly envision all of the ways in which they will be used. Consequently, we cannot warn you about all potential risks associated with the packs and items you choose to carry.

Before attaching any item to your pack, please consider the risk of injury to yourself if you fall on it, or bump up against it. This risk will vary depending on what the item is, where you attach it to the pack, and your environment. We suggest you ask your colleagues for help in assessing these risks, or contact the supplier of items you choose to carry.

Without limiting the generality of the above comments, we draw your attention to the following:

  • If you want to store a portable radio in one of the top pockets (or any device with an antenna) please consider the hazard posed by the antenna – which can present a risk for your eyes and face.
  • Ensure any sharp objects are safely and securely stored.
  • Do not wear your pack in a vehicle if it interferes with the function of the seatbelt or airbag. Please consult the vehicle owner’s manual regarding how to ensure your safety when traveling in a vehicle.
  • Do not allow loose straps or webbing to become entangled in machinery or moving equipment. Roll up the webbing ends, and secure with the attached hook u0026amp; loop tape, to ensure that they cannot become entangled in anything. For added security you can secure any loose webbing with sticky tape.

Warranty and Return Policy

This warranty covers defects in material and workmanship for one year from the original date of purchase. At our discretion, we will repair this product without charge or replace it with an equivalent product. Contact us by email at: info@tablet-ex-gear.com

In order to proceed with any warranty claims, we will require a detailed description of the problem and, if possible, a photo. This will help us determine the best way to proceed with addressing the warranty issue. This information will also help us make improvements to the product. In addition, please let us know when and where you made the purchase.

This warranty does not cover damage caused by accident, misuse, or theft. Incidental and consequential damages, such as damage to, or loss of use or time or similar expenses are not recoverable under this warranty.

You can return any Tablet-EX-Gear Product within 14 days of receipt and you will receive a full refund.

Please let us know why you are returning the product, so that we can better understand our customers’ needs. Also, if you return one of our products, we ask that the product be in near-new condition. If you would like to make a return, please contact us first. (info@tablet-ex-gear.com.)

Shipping Policy

During Checkout we calculate shipping charges for the products in the shopping cart and include these charges when we bill the customer’s credit card. The charges are clearly indicated for the customer’s review before completing the order.

For shipments outside the USA, Canada and the European Union the customer may be charged duties and/or sales taxes when taking delivery of the order. For clarification on this please contact us before placing an order if you are outside these regions.

We do our best to ship the order within 24 hours of receipt. Shipping times vary with distance and country. When you place your order, we do our best to provide a realistic estimate of the number of days it will take to deliver it.